What is your return / cancellation policy?

Returns and Exchanges are not accepted.

Cancellation outside of 7 days will be refunded minus payment service fee (see below). Orders canceled after that time period will be charged 50% of ordering costs. Orders canceled on the same day of delivery will be fully charged and 50% of the delivery fee will also be charged to cover the preparation of the equipment for delivery.

>7 days cancellation: 100% minus payment fee – 2% (all cards except AMEX) or 2.65% (AMEX) is refunded

=<7 days cancellation: 50% is refunded

Same day cancellation: $7.50 is refunded (50% of shipping for pick up fee)

Payment service fees: You payments are charged in full upon your order with our payment system. If refunds are to be made, 2% of your total will be deducted for all types of cards except AMEX which is 2.65% deduction fee.